AI automation · Chennai
AI automation for businesses in Chennai and Tamil Nadu.
Catalyst Labs is a Chennai software and AI studio. We build AI agents, retrieval over your own documents and workflow automation that does the repetitive work in your business, with a person kept in the loop wherever judgement matters.
Most local businesses do not need a chat window bolted onto the side of the company. They need enquiries triaged, follow-ups sent, records updated and reports produced without anyone starting each step. That is what we scope and build.
- Based in
- Chennai, Tamil Nadu, India
- Registered
- Micro Enterprise, Udyam
- Scope
- Fixed and written before any code
- Reply
- Within one working day
01 · What we build
Practices most relevant here.
- 01AI & AutomationAgents and workflows that do the repetitive work.
- AI agents with tool access
- Retrieval over your own documents
- Workflow + trigger automation
- 06Data & IntegrationsMaking systems that ignore each other talk.
- REST and webhook APIs
- Third-party integrations
- Data pipelines and sync jobs
- 02Custom SoftwareSystems shaped to how the business actually runs.
- Internal operations platforms
- Admin and back-office tools
- Role-based access control
02 · How we work
No surprises between the proposal and the product.
You agree a fixed scope in writing, see the real product every week, and own it when it ships. Here is how a project runs from first conversation to launch.
Built into your tools
Agents connect to the systems you already use: email, WhatsApp, your CRM, spreadsheets and internal software, wherever an API exists.
Honest about where AI does not belong
If a form, a query or a scheduled job solves it more cheaply and reliably, we say so and build that instead.
Evaluated before it goes live
We test against real examples, set guardrails, and define what happens when the model is unsure or a dependency fails.
Direct access to the builders
You talk to the people building the system, in your time zone, in English or Tamil.
Discover
Days 1–5
We sit with the business before we open an editor: how work moves today, where it stalls, who touches it, and what a fix is actually worth. Most projects change shape here - usually getting smaller and sharper.
You receive
- Problem definition
- Workflow map
- Scope and success criteria
- Fixed proposal
Architect
Week 1–2
The system gets designed before it gets built: data model, integrations, where AI genuinely earns its place, and what happens when a dependency fails. Decisions are written down with their trade-offs.
You receive
- System architecture
- Data model
- Integration plan
- Technical decisions log
Design
Week 2–3
Interface design driven by the workflow, not by a template. We design the states people actually hit - empty, loading, error, permission-denied - because that's where software is won or lost.
You receive
- Design system
- Key screen flows
- Interactive prototype
- Accessibility standard
Build
Week 3 onward
Engineering in short cycles against a working deployment. You see the real product every week, on a staging URL, and can redirect while redirecting is still cheap.
You receive
- Weekly working builds
- Staging environment
- Test coverage
- Documentation
Launch & Improve
Ongoing
Launch is a checkpoint, not the finish. Instrumentation goes in with the release, so the next iteration is decided from usage rather than opinion - and someone is on the other end when something breaks.
You receive
- Production deployment
- Monitoring and alerting
- Handover and training
- Iteration roadmap
Working with businesses in Chennai, Coimbatore, Madurai, Tiruchirappalli, Salem and across Tamil Nadu, remote-first, with calls and delivery handled online.
03 · Work
Built and in production.
Payments risk · Production
SafeMerchant
A fraud scoring API for UPI merchant onboarding, serving live model inference from Mumbai.
0.908 ROC AUC, measured on the deployed service

Fashion e-commerce · Live
INEGO
The online store for INEGO, a clothing brand, with a virtual try-on so shoppers can try products before buying.
₹5 lakh+ revenue (brand-reported)

Quantitative trading · Production
Ark Angel
A statistical arbitrage research and execution stack, from signal research through to order routing.
102 automated tests passing
04 · FAQ
Straight answers.
What can AI automation do for a business in Chennai?
Typical first projects are triaging and answering enquiries across email and WhatsApp, drafting and sending follow-ups, extracting data from documents into your systems, and producing recurring reports. The right first project is the most repetitive rule-based task your team does today.
How much does an AI automation project cost?
It depends on the workflow, the systems it connects to and how much review it needs. We agree a written scope and a fixed price after a short discovery, so the cost is known before building starts.
Will the AI make things up?
Answers are grounded in your own documents and data, the system is tested against real examples, and low-confidence cases go to a person. We design for what happens when the model is wrong, not only when it is right.
Do you work with businesses outside Chennai?
Yes. We work remotely with businesses across Tamil Nadu, India and overseas, with calls and delivery handled online.
Also see: Software Development Company in Chennai · Software Development from India for US, UK & EU Clients
Have a project in mind? Tell us about it.
Describe what you are trying to build, automate or improve. We will tell you what it would take, and whether we are the right team.
Or choose how to talk
After you send
- We read itA person reads every enquiry. There is no filter in front of it.
- A reply in one working dayUsually with a question or two about the problem, before anything else.
- A call, then a written proposalIf there is a project here: a written scope, a fixed proposal and a start date.
Recent results
mithun@catalystlabs.co.in · +91 96770 80327 · Chennai, India