Privacy Policy

This policy explains what happens to information you share with Catalyst Labs through this website. It applies to this site only, not to any product we build for a client.

What you type into the enquiry form: your name, company, email, phone number, country, time zone, preferred way to talk, budget band and currency, and the details of the project you describe. With the form we also record where you came from: the page you landed on, the referring site, and any utm_ or source tag in the link. This is kept in your browser’s session storage for the visit and is not a cookie.

Your hosting provider also receives standard request data (IP address, user agent, timestamp), which we use to keep the site available and to rate-limit form abuse.

We do not use advertising cookies or cross-site trackers. Where configured, we use Plausible Analytics, a cookieless service that counts visits and button clicks without identifying individuals.

To reply to your enquiry and to have the conversation that follows, including a short automatic acknowledgement email when you submit the form. The attribution details help us understand which channels bring useful enquiries. We do not sell, rent or share your details with third parties for marketing, and we do not add you to a mailing list you did not ask for.

Our legal basis (GDPR and UK GDPR) is our legitimate interest in responding to enquiries you send us, and steps taken at your request before a contract. For India, we process this data with your consent given by submitting the form, under the Digital Personal Data Protection Act, 2023.

Enquiries are delivered to our own email inbox and processed on our behalf by Resend (email delivery), Vercel (hosting) and, where enabled, Plausible (analytics). Some of these providers operate outside India and outside your country, so your information may be transferred internationally. They process it under their own security and data-protection commitments.

Enquiries are kept for as long as the conversation is active, and for up to 24 months afterwards so we can pick up where we left off. You can ask us to delete yours sooner at any time.

Write to mithun@catalystlabs.co.in to ask what we hold about you, to correct it, to object to its use, or to have it deleted. We will action the request within 30 days.

The site is served over HTTPS, form submissions are validated and rate-limited on the server, and no credentials or API keys are exposed to the browser. No system is perfectly secure, so please don’t send passwords, card details or confidential documents through the enquiry form - we will arrange a secure channel when that’s needed.

Catalyst Labs, Chennai, Tamil Nadu, India. Udyam registration UDYAM-TN-02-0462988. Questions about this policy go to mithun@catalystlabs.co.in.